How to Motivate Your Team

What are the best ways to motivate your team? A lot of opinions exist on how to gain the most productivity out of your team.  Many companies feel a bonus structure or monetary reward will spark motivation in their team and for us, we know the way we run our business motivates our team to high performance. The type of systems we have built into our purpose driven culture drive motivation in each person on our team.

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Building a Team that Understands Customer Service

Having a team that understands the importance of exceptional customer service allows the ability for them to affect the bottom line. What makes service exceptional? That answer really lies in the yes of the beholder – the customer. For that reason, it is so important for a service team to feel they can do whatever it takes to provide that magic for each customer. Through purpose, values, communication and relationships there are many ways that a team has the ability to provide an experience for every guest. A team that feels the authenticity of connecting with guests and has the skills to make decisions will impact guest retention.


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